Customer Portal
What is the
GoBuild Customer Portal
GoBuild Customer Portal brings you closer to your customers by giving them the ability to manage their accounts and place orders online.
- Customers can place and manage orders online.
- They can make payments, view their financial documents and view reports
Benefits
- Faster and more efficient order placement, with less human intervention and minimizing changes for the chances for errors.
- Customers can view their invoices, credit notes, delivery notes online.
- Eliminates busy work
- Online payments make placing orders more efficient and easy.
Components
-
ERP integration:
allows your customers to place and manage orders online without having to make calls or send emails to the contact centre. -
Delivery app:
Allows customers to upload signed delivery notes directly into the automated customer portal and log queries regarding deliveries. -
Order Tracking:
Customers can track their orders from order placement to invoicing. -
Reporting:
Customer can view their completed or scheduled order reports.
Why
GoBuild Customer Portal
Use GoBuild Customer Portal to:
- Increase customer retention.
- Increase sales.
- Grow your customer footprint.
- Decrease the need for human intervention.
- Simplify the ordering process for your customers.
- Give them access to their accounts and grow customer trust.
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